Custom Intro
iPing's default introduction message is replaced by your own custom introduction message. You can record your message via the phone or upload a ".wav" file.
Transfer Calls
When your customers receive notifications, they can automatically transfer back to your company without having to dial a number. You can prompt your customer with a message like "If you would like to speak with a company representative press 1 now."
Caller ID
You can choose any phone number you wish or no phone number to appear in your customer's caller id box when they receive your notification calls. This feature is optional and can be configure in your account preferences.
Call Retries
The iPing notification system will make up to 3 attempts to connect with each customer to help insure your calls are answered.
Import Contacts
You can use iPing's Mr.Notify service to enter your contacts via the "Manage Contacts" web form. However, if you you have a large call distribution list of contacts, you can import them by uploading (comma separated) Excel ".csv" files. Most databases also export ".csv" files. Also, you can import your Microsoft Outlook contacts with the Outlook Plugin for iPing.
Answering Machine Detection
The iPing Notification system automatically determines if an answering machine picks up the notification call. The Notification system provides you with the option to leave the notification's information on your customer's answering machine or not.
Immediate Response
Your customers receive time sensitive information that you provide via a personalized text message or audio file. Once your customers receive your call they can give an immediate response to the question asked in your Text or Audio Message. You can view your customer's response via web pages.
Customizable Content
Send information such as stock execution alerts, flight delay/cancellation alerts, bad weather conditions, disaster alerts and event trigger notifications based on any custom information your customers have requested to be notified about.
Actionable Response
As Postal mail gets more expensive it still remains that you can not receive a response from a customer for sometimes days or weeks after they receive your letter. iPing's phone notifications are actionable meaning that your customer's can immediately respond to your information during the notification phone call. The data that is entered by your customer's phone dial pad can be stored and retrieved later via web pages. Also, your customers can connect back to your company's service lines or to other phone services without having to hang-up and dial again.
No Infrastructure
Cost Take advantage of iPing's high volume notification service without having to purchase expensive telephone equipment that may cost over 6 figures.
Maintenance Free
Avoid costly and time-consuming administration fees required for in-house telephony systems.
Rapid Time-to-Market
Once you sign up for a Corporate Package, you can start making notifications calls immediately. Just submit your contacts to the iPing system, then schedule the time you would like your notifications to be delivered.
Immediate Response
Your customers receive time sensitive information that you provide via a personalized text message or audio file. Once your customers receive your call they can give an immediate response to the question asked in your Text or Audio Message. You can view your customers' response via web pages